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This Privacy Policy
was last updated on 13th September 2022.
Thank you for joining RB
Trainings. We at RB Trainings (“RB Trainings”, “we”, “us”) respect
your privacy and want you to understand how we collect, use, and share data
about you. This Privacy Policy covers our data collection practices and describes
your rights regarding your personal data.
Unless we link to a different policy or state otherwise, this Privacy Policy
applies when you visit or use the RB Trainings and CorpU websites, mobile
applications, APIs, or related services (the “Services”). It also applies
to prospective customers of our business and enterprise products.
By using the Services, you agree to the terms of this Privacy Policy. You
shouldn’t use the Services if you don’t agree with this Privacy Policy or any
other agreement that governs your use of the Services.
Table of Contents
1. What Data We Get
2. How We Get Data About
You
3. What We Use Your Data
For
4. Who We Share Your Data
With
5. Security
6. Your Rights
7. Jurisdiction-Specific
Rules
8. Updates & Contact
Info
Strictly Necessary: These Data Collection Tools enable you to
access the site, provide basic functionality (like logging in or accessing
content), secure the site, protect against fraudulent logins, and detect and
prevent abuse or unauthorized use of your account. These are required for the
Services to work properly, so if you disable them, parts of the site will break
or be unavailable.
Functional: These Data Collection Tools remember data
about your browser and your preferences, provide additional site functionality,
customize content to be more relevant to you, and remember settings affecting
the appearance and behavior of the Services (like your preferred language or
volume level for video playback).
Performance: These Data Collection Tools help measure and
improve the Services by providing usage and performance data, visit counts,
traffic sources, or where an application was downloaded from. These tools can
help us test different versions of RB Trainings to see which features or
content users prefer and determine which email messages are opened.
Advertising: These Data Collection Tools are used to
deliver relevant ads (on the site and/or other sites) based on things we know
about you like your Usage and System Data (as detailed in Section 1), and
things that the ad service providers know about you based on their tracking
data. The ads can be based on your recent activity or activity over time and
across other sites and services. To help deliver tailored advertising, we may
provide these service providers with a hashed, anonymized version of your email
address (in a non-human-readable form) and content that you share publicly on
the Services.
Social Media: These Data Collection Tools enable social
media functionality, like sharing content with friends and networks. These
cookies may track a user or device across other sites and build a profile of
user interests for targeted advertising purposes.
Provide and administer
the Services, including to facilitate participation in educational content,
issue completion certificates, display customized content, and facilitate
communication with other users (Account Data; Shared Content; Learning Data;
System Data; Usage Data; Approximate Geographic Data);
Process payments to instructors
and other third parties (Student Payment Data; Instructor Payment Data);
Process your requests and
orders for educational content, products, specific services, information, or
features (Account Data; Learning Data; Student Payment Data; System Data;
Communications and Support);
Communicate with you
about your account by (Account Data; Shared Content; Learning Data;
Sweepstakes, Promotions, and Surveys; System Data; Communications and Support):
Responding to your
questions and concerns;
Sending you administrative
messages and information, including messages from instructors, students, and
teaching assistants; notifications about changes to our Service; and updates to
our agreements;
Sending you information,
such as by email or text messages, about your progress in courses and related
content, rewards programs, new services, new features, promotions, newsletters,
and other available instructor-created content (which you can opt out of at any
time);
Sending push
notifications to your wireless device to provide updates and other relevant
messages (which you can manage from the “options” or “settings” page of the
mobile app);
Manage your account and
account preferences and personalize your experience (Account Data; Learning
Data; Student Payment Data; Instructor Payment Data; System Data, Usage Data,
Cookie Data);
Facilitate the Services’
technical functioning, including troubleshooting and resolving issues, securing
the Services, and preventing fraud and abuse (Account Data; Student Payment
Data; Instructor Payment Data; Communications and Support; System Data;
Approximate Geographic Location);
Verify the identity of
instructors (Account Data; Instructor Payment Data);
Solicit feedback from
users (Account Data; Communications and Support);
Market products,
services, surveys, and promotions (Account Data; Learning Data; Sweepstakes,
Promotions, and Surveys; Usage Data; Cookie Data);
Market Subscription Plans
to prospective customers (Account Data; Learning Data; Cookie Data);
Learn more about you by
linking your data with additional data through third-party data providers
and/or analyzing the data with the help of analytics service providers (Account
Data; Data About Your Accounts on Other Services; Usage Data; Cookie Data);
Identify unique users
across devices (Account Data; System Data; Cookie Data);
Tailor advertisements
across devices (Cookie Data);
Improve our Services and
develop new products, services, and features (all data categories);
Analyze trends and
traffic, track purchases, and track usage data (Account Data; Learning Data;
Student Payment Data; Communications and Support; System Data; Usage Data;
Approximate Geographic Data; Cookie Data);
Advertise the Services on
third-party websites and applications (Account Data; Cookie Data);
As required or permitted
by law (all data categories); or
As we, in our sole
discretion, otherwise determine to be necessary to ensure the safety or
integrity of our users, employees, third parties, the public, or our Services
(all data categories).
With Other Students
and Instructors: Depending
on your settings, your shared content and profile data may be publicly
viewable, including to other students and instructors. If you ask a question to
an instructor or teaching assistant, your information (including your name) may
also be publicly viewable. Note that within CorpU Open, all chat rooms, message
boards, news groups, or other public forums available to participants are
publicly visible to other participants, so you shouldn’t post any confidential
or proprietary information through those features. (Account Data; Profile Data;
Shared Content)
With Service
Providers, Contractors, and Agents: We share your data with third-party companies who perform services on
our behalf, like payment processing, fraud and abuse prevention, data analysis,
marketing and advertising services (including retargeted advertising), email
and hosting services, and customer services and support. These service
providers may access your personal data and are required to use it solely as we
direct, to provide our requested service. (All data categories)
With RB Trainings
Affiliates: We may share
your data within our corporate family of companies that are related by common
ownership or control to enable or support us in providing the Services. (All
data categories)
With Business
Partners: We have agreements
with other websites and platforms to distribute our Services and drive traffic
to RB Trainings. Depending on your location, we may share your data with these
trusted partners. (Account Data; Learning Data; Communications and Support;
System Data)
With Credit-Granting
Organizations for Continuing Education: If you take a course to fulfill a continuing professional education
requirement, we may share that information upon request of the organization
granting the continuing education credit. (Account Data; Learning Data)
With Analytics and
Data Enrichment Services: As
part of our use of third-party analytics tools like Google Analytics and data
enrichment services like ZoomInfo, we share certain contact information or
de-identified data. De-identified data means data where we’ve removed things
like your name and email address and replaced it with a token ID. This allows
these providers to provide analytics services or match your data with
publicly-available database information (including contact and social
information from other sources). We do this to communicate with you in a more
effective and customized manner. (Account Data; System Data; Usage Data; Cookie
Data)
To Power Social Media
Features: The social media
features in the Services (like the Facebook Like button) may allow the
third-party social media provider to collect things like your IP address and
which page of the Services you’re visiting, and to set a cookie to enable the
feature. Your interactions with these features are governed by the third-party
company’s privacy policy. (System Data; Usage Data; Cookie Data)
To Administer
Promotions and Surveys: We
may share your data as necessary to administer, market, or sponsor promotions
and surveys you choose to participate in, as required by applicable law (like
to provide a winners list or make required filings), or in accordance with the
rules of the promotion or survey. (Account Data; Sweepstakes, Promotions, and
Surveys)
For Advertising: If we decide to use an advertising-supported
revenue model in the future, we may use and share certain System Data and Usage
Data with third-party advertisers and networks to show general demographic and
preference information among our users. We may also allow advertisers to
collect System Data through Data Collection Tools (as detailed in Section 2.1),
to use this data to offer you targeted ad delivery to personalize your user
experience (through behavioral advertising) and to undertake web analytics.
Advertisers may also share with us the data they collect about you. To learn
more or opt out from participating ad networks’ behavioral advertising, see
Section 6.1 (Your Choices About the Use of Your Data) below. Note that if you
opt out, you’ll continue to be served generic ads. (System Data)
For Security and Legal
Compliance: We may disclose
your data (all data categories) to third parties if we (in our sole discretion)
have a good faith belief that the disclosure is:
Requested as part of a
judicial, governmental, or legal inquiry, order, or proceeding;
Reasonably necessary as
part of a valid subpoena, warrant, or other legally-valid request;
Reasonably necessary to
enforce our Terms of Use, Privacy Policy, and other legal agreements;
Required to detect,
prevent, or address fraud, abuse, misuse, potential violations of law (or rule
or regulation), or security or technical issues;
Reasonably necessary in
our discretion to protect against imminent harm to the rights, property, or
safety of RB Trainings, our users, employees, members of the public, or our
Services;
We may also disclose data
about you to our auditors and legal advisors in order to assess our disclosure
obligations and rights under this Privacy Policy; or
Required or permitted by
law.
During a Change in
Control: If RB Trainings
undergoes a business transaction like a merger, acquisition, corporate
divestiture, or dissolution (including bankruptcy), or a sale of all or some of
its assets, we may share, disclose, or transfer all of your data to the
successor organization during such transition or in contemplation of a
transition (including during due diligence). (All data categories)
After
Aggregation/De-identification: We
may disclose or use aggregated or de-identified data for any purpose.
With Your Permission: With your consent, we may share data to
third parties outside the scope of this Privacy Policy. (All data categories)
To stop receiving
promotional communications from us, you can opt out by using the unsubscribe
mechanism in the promotional communication you receive or by changing the email
preferences in your account. Note that regardless of your email preference
settings, we will send you transactional and relationship messages regarding
the Services, including administrative confirmations, order confirmations,
important updates about the Services, and notices about our policies.
If you’re located in the
European Economic Area, you may opt out of certain Data Collection Tools by
clicking the “Cookie settings“ link at the bottom of any page.
The browser or device you
use may allow you to control cookies and other types of local data storage. To
learn more about managing cookies, visit https://cookiepedia.co.uk/how-to-manage-cookies.
Your wireless device may also allow you to control whether location or other
data is collected and shared.
To get information and
control cookies used for tailored advertising from participating companies, see
the consumer opt-out pages for the Network Advertising Initiative and Digital
Advertising Alliance, or if you’re located in the European Economic Area,
visit the Your Online Choices site. If you’re located in
Japan, visit the Digital Advertising Consortium. To opt out of
Google’s display advertising or customize Google Display Network ads, visit
the Google Ads Settings page. To opt out of Taboola’s targeted ads,
see the Opt-out Link in their Cookie Policy.
To opt out of allowing
Google Analytics, Mixpanel, ZoomInfo, or Clearbit to use your data for
analytics or enrichment, see the Google Analytics Opt-out Browser
Add-on, Mixpanel Opt-Out Cookie, ZoomInfo’s policy,
and Clearbit data claiming mechanism.
Apple iOS, Android OS,
and Microsoft Windows each provide their own instructions on how to control
in-app tailored advertising. For other devices and operating systems, you should
review your privacy settings on that platform.
To update data you
provide directly, log into your account and update your account at any time.
To terminate your
account:
If you are a student,
visit your profile settings page and send request for termination
If you have any issues
terminating your account, please contact our Support Team.
Please note: even after
your account is terminated, some or all of your data may still be visible to
others, including without limitation any data that has been (a) copied, stored,
or disseminated by other users (including comments on content); (b) shared or
disseminated by you or others (including in your shared content); or (c) posted
to a third-party platform. Even after your account is terminated, we retain
your data for as long as we have a legitimate purpose to do so (and in
accordance with applicable law), including to assist with legal obligations,
resolve disputes, and enforce our agreements. We may retain and disclose such
data pursuant to this Privacy Policy after your account has been terminated.
To request to access,
correct, or delete your personal data, please use our online form available
under your profile. You can also submit these requests by emailing info@rbtrainings.com or
writing to us at RB Trainings, B!), VB Udyog Building, St. Vincent Road,
Ernakulam - 682018. Please allow up to 30 days for a response. For your
protection, we may require that the request be sent through the email address
associated with your account, and we may need to verify your identity before
implementing your request. Please note that we retain certain data where we
have a lawful basis to do so, including for mandatory record-keeping and to
complete transactions.
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